Overview
The level of competition in today’s business environment requires a focus on practices that assist in management of personal and work group tasks, priorities and projects.
All types of organizations need to find more productive means to offer their products and/or services, so goals are established and task assigned to better meet customer and stakeholder needs.
A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines which is an important part of customer services.
TARGET PARTICIPANTS
Middle Level Managers
COURSE OBJECTIVES
- Set S.M.A.R.T. goals & Prioritize effectively
- Categorize tasks using the Urgent/Important Matrix Manage Email Plan strategically
- Gain lasting skills to tackle procrastination
- Handle high pressure and crisis situations with ease
- Learn to organize the workspace for efficiency and productivity
- Master when and how to delegate for maximum productivity
- Set daily rituals for better productivity
- Gain insightful skills to better manage meetings and keep them on track
- Discover alternatives to in-person meetings
COURSE CONTENT
Introduction to Work Task Concepts
Skills required to deal with people in our work assignments
- Time & Task Management Tools
Characteristics of Proper Communication
- Techniques for communicating success in tasks
- Managing effective meetings
Managing task to implement change
- Methods to deal with human change patterns
- Dealing with people who struggle with change
Developing a personal plan to becoming more effective with Self-Management
- Discovering Self
Utilizing Disc
- Elements of Disc and It’s effectiveness
- Taking Action
COURSE DURATION: 2 Days
