The surge in technology and Covid 19 has and affected customer purchasing habits, expectation requiring business models adjustment to these changes to remain relevant.
Digital customer service is how you manage the customers on your digital platforms responding to their enquires complaints and enhancing the customer experience at every touch point constantly underpinned by innovation by innovation.
JOIN OUR TRAINING TO LEARN THE “how to” :
- Fundamentals of digital customer service
- Ways to reinvent the customer journey for the digital customer
- How to leverage multiple digital channels
- Ways to invest in customer experience for improved customer satisfaction
DATE: 21st AUGUST 2020
TIME: First Session (10.00am-11.00am)
Second Session (11:30am – 12:30pm)
Third Session (1:00pm – 2:00pm)
VENUE: ZOOM
COURSE FEE: N 10,000.00 PER PARTICIPANT
Account Details: A/C Name: CREM NIGERIA
A/C No: 1015628104,
Bank: Zenith Bank
(Meeting ID and Password would be sent upon payment confirmation).
For More Information Please contact:
08060423000, 08033303112, 09013234481, 08062549540
