i) Drucker, P. F. (1999). Management challenges for the 21st century. Harper Business.
ii) Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Prentice-Hall.
iii) Noe, R. A., Clarke, A. D. M., & Klein, H. J. (2017). Learning in the twenty-first-century workplace. Annual Review of Organizational Psychology and Organizational Behavior, 4, 245-275.
Training Outcome This training on Key Account Management, will leave participants with a clear understanding…