Businesses are increasingly recognising the complete experience enjoyed or endured by their customers is critical to customer retention, profitability and…
The primary purpose of any business is to create and keep customers. Delivering a valuable and differentiated experience for customers…
The primary purpose of any business is to create and keep customers. Delivering a valuable and differentiated experience for customers…
In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also…
The sales force is a major growth engine for a firm, and a critical source of market feedback. Yet it…
Gaining new customers is a key part of a growing business and can also strengthen an enterprise by reducing its…
This training is designed to build on the core selling skills and to introduce more advanced sales concepts. To analyse…
The workplace role of the Office Administration is to support the management of an organization by carrying out three key…
Typically, many businesses in Nigeria have always encouraged reactive procurement management which affects corporate governance and profitability. The ripple effects…