EFFECTIVE CUSTOMER SERVICE

7 years ago

The primary purpose of any business is to create and keep customers. Delivering a valuable and differentiated experience for customers…

ADVANCED BUYING AND NEGOTIATION SKILLS

7 years ago

In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also…

LEADING THE EFFECTIVE SALES FORCE

7 years ago

The sales force is a major growth engine for a firm, and a critical source of market feedback. Yet it…

EFFECTIVE STRATEGIES FOR SELLING PROFESSIONAL SERVICES AND WINNING NEW BUSINESSES

7 years ago

Gaining new customers is a key part of a growing business and can also strengthen an enterprise by reducing its…

ADVANCED SELLING SKILLS

7 years ago

This training is designed to build on the core selling skills and to introduce more advanced sales concepts. To analyse…

EFFECTIVE OFFICE MANAGEMENT AND ADMINISTRATION

7 years ago

The workplace role of the Office Administration is to support the management of an organization by carrying out three key…

STRATEGIC PROCUREMENT/ CONTRACT MANAGEMENT

7 years ago

Typically, many businesses in Nigeria have always encouraged reactive procurement management which affects corporate governance and profitability. The ripple effects…

CREM Birthday

7 years ago

BUSINESS PROCESS IMPROVEMENT METHODOLOGIES

7 years ago

The need to develop effective business performance improvement strategies in Nigeria has never been more compelling than today. The economy…